Link Answers to Their Sources
Don’t make users search for the source behind an AI answer. When an assistant summarizes a policy, explains a product requirement, or answers a technical question, the reader should be able to open the supporting page.
Web Data Source (WDS) returns matched text together with the URLs of the source pages containing it.
That gives your RAG application the information to connect an answer to its supporting evidence:
- Show the relevant passage.
- Link directly to the source page.
- Let the reader explore the surrounding context.
For an internal knowledge assistant, that could mean linking a policy answer to the original policy. For a technical assistant, it could mean pointing users to the documentation behind a recommendation.
Make verification part of the experience.
An answer is more useful when the next click takes you to its source.
Explore the WDS Retrieval API
